Our Unaccompanied Minor Service enables children aged 5 to 12 years to travel safely and comfortably without a parent or guardian. Our Unaccompanied Minor Service Fee is $5 per child, per one-way trip. Please note that this fee is in addition to the child’s regular ticket fare. For young adults aged 13 to 17, the Unaccompanied Minor Service is optional, but if requested, the fee still applies.
Our comprehensive Unaccompanied Minor Service includes:
- Early boarding: Allowing your child extra time to settle in and meet the host and drivers.
- Escort: Our staff will escort your child to the authorized adult picking them up upon arrival.
- Supervision during travel: While Extracity hosts have other duties, they will regularly check on your child as time allows.
Important Restrictions and Requirements:
- Check-in: Parents/guardians must arrive at least 1 hour before the scheduled departure time and check in.
- Required: documents:Â You are required to provide the phone number of the adult meeting your child at their destination. You may be requested to fill out an unaccompanied minor form, in which case the form must remain with the child throughout their journey .
We recommend preparing your child for their trip by discussing what to expect, pointing out Extracity team uniforms, providing written phone numbers, packing games, books, snacks, and fully charged electronic devices with headphones.
In case of bus delays or cancellations, we will contact the individuals listed on the unaccompanied minor form.
